Mercy Hospital : Compassion with excellence

Mercy Hospital strikes a perfect balance to expand its exemplary work in changing the healthcare industry. Aligning itself with the responsibility of improving access to healthcare in India and with a strong value system to serve the needy, the hospital is in the process of spreading its footprints to the remotest areas of West Bengal. Since its inception in 1977, the NABH Accredited organization has a dedicated team of doctors, nurses, partners with long standing well wishers and education based institutions from across the globe. On its journey from a small clinic to a 173 bed facility, Mercy Hospital nurtured and sustained a unique healthcare delivery model through a network of 10 rural clinics. They are low cost and subsidized treatment model delivered through partnerships collaborated through six urban clinics centres and a competitively marked to market’ priced delivery model for sustainability through multi- specialty hospital. The hospital is committed to provide affordable healthcare to its patients and the innovative leadership has combined to make Mercy Hospital a model healthcare network. Set up by the visionaries, Mercy Hospital has over the last four decades followed the philosophy of caring for the underserved in Kolkata. Today, the hospital offers variety of services including a complete surgical facility (General surgery, Orthopaedic, Obstetrics, Gynaecology and Neuro-surgery), three critical care units (ICCU, ITU, NICU), a mother & child centre, an emergency centre followed by a medical and general centres. With a strong legacy behind, the hospital not only caters to the city’s population alone; their reach is the entire state. Patients from various districts like Malda, Midnapore, Burdwan, Birbhum, Bongaon, Asansol, Purulia and North Bengal access our services. Patients from neighbouring states like Odisha and Jharkhand and neighbouring countries like Bangladesh also visit the hospital. The Mercy Hospital School of Nursing was established in 1979, which is affiliated to West Bengal Nursing Council and recognized by The Indian Nursing Council. West Bengal Government empanelled Mercy Hospital as a Class- I Medical Service Provider in the year 2011. To perform best in an increasingly competitive market, the hospital is committed to serve people through ‘Compassion with Excellence’. The Hospital is certified as ISO 9001 : 2000 QMS, ISO 9001 : 2008 QMS, ISO 14001: 2004 EMS & OHSAS 18001 :2007.  

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