Mercy Hospital : Compassion with excellence

Etched with a strong value system to serve the needy, Mercy Healthcare strikes a perfect balance to expand its exemplary work in changing the healthcare industry. Mercy Healthcare, aligning itself with the responsibility of improving access to healthcare in India, is in the process of spreading its footprints to the remotest areas of West Bengal and its neighbouring states. Post its inception in 1977, Mercy is a leading healthcare organization with its presence in West Bengal, Odisha and Jharkhand. The hospital has aligned itself in the process to spread healthcare to the remotest areas of the state. The NABH Accredited and NABH Nursing Excellence Certified, organization has a dedicated team of doctors, nurses, partners with long standing well wishers and education based institutions from across the globe. On its journey from a small clinic to a173 bed facility, Mercy Healthcare nurtured and sustained a unique healthcare delivery model through a network of 17 rural clinics. They are low cost and subsidized treatment model delivered through partnerships collaborated through six urban clinics centres and a competitively marked to market’ priced delivery model for sustainability through multi- specialty hospital. The history of hospital, committed to provide affordable healthcare to its patients and innovative leadership combine to make Mercy Healthcare a model healthcare network. Set up by visionaries, Mercy Healthcare has over the last four decades followed the philosophy of caring for the underserved in Kolkata. Today, the hospital offers variety of services including a complete surgical facility (General surgery, Orthopaedic, Obstetrics, Gynaecology and Neuro-surgery), three critical care units (ICCU, ITU, NICU), a mother & child centre, an emergency centre followed by a medical and general centres. With a strong legacy behind, Mercy Healthcare does not cater to the city’s population alone; their reach is the entire state. Patients from various districts like Malda, Midnapore, Burdwan, Birbhum, Bongaon, Asansol, Purulia and North Bengal access our services. Patients from neighbouring states like Odisha and Jharkhand and neighbouring countries like Bangladesh also visit the hospital. Since 1979 it operates a School of Nursing, which is affiliated to West Bengal Nursing Council and recognized by The Indian Nursing Council. West Bengal Government empanelled Mercy Healthcare as a Class- I Medical Service Provider in the year 2011. To perform best in an increasingly competitive market, the hospital is committed to serve people through ‘Compassion with Excellence’. The Hospital is certified as ISO 9001 : 2000 QMS, ISO 9001 : 2008 QMS, ISO 14001: 2004 EMS & OHSAS 18001 :2007. 

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